Welcome to Agro Help. We are committed to protecting the privacy of both our farmers and agriculture specialists. This policy explains how we collect, use, and safeguard your data, including personal, professional, and financial information.

1. Information We Collect

We collect information to provide a personalized farming experience and a professional platform for specialists:

A. For Farmers (Users):

• Profile Details: Name (e.g., SMM VIRAL), location (e.g., Santa Clara County), and profile picture.
• Location Data: To provide real-time weather updates (temperature, rainfall, humidity) and local Market Rates (Mandi Bhav).
• Media Access: Camera and Gallery access for Soil Health Monitoring and scanning crops for disease diagnosis.
• AI Interaction: Conversation data with Krishi Saathi (AI Expert) to improve crop and fertilizer recommendations.

B. For Specialists (Providers):

• Professional Profile: Name, designation (e.g., Senior Agronomist), expertise, and verified status.
• Performance Metrics: Success percentage, average ratings, total reviews, and number of cases solved.
• Financial & Payment Data: We track your Total Earnings, set Consultation Rates, and collect bank/digital wallet details to process your payouts.
• Availability: Your active status (Online/Offline) and 'Schedule & Availability' settings.

2. How We Use Your Data

• Agricultural Guidance: To recommend specific fertilizers (Urea, DAP, NPK), seeds, and modern farming techniques like Hydroponics or Precision Farming based on your profile.
• Consultation Management: To facilitate private chats and active consultations between farmers and specialists via the Inbox.
• Payment & Earnings: To track specialist revenue, display earnings graphs, and ensure secure transfer of consultation fees.
• Welfare Access: To provide personalized information on government schemes like PM-Kisan, PMFBY, and Soil Health Cards.
• App Customization: To remember your 'Preferred Language' (English/Hindi) and 'Appearance' (Dark Mode) settings.